provided by
provided by FIZ Karlsruhe

SEMANTiCS 2019 in Karlsruhe

09.-12.09.2019:

SEMANTiCS is the leading European conference on Semantic Technologies and AI and is held for the first time in Karlsruhe, Germany. One of the organizers is FIZ Karlsruhe whose Vice President Information Service Engineering,  Prof. Sack, is Conference Chair and a member of the conference’s Permanent Advisory Board.

https://2019.semantics.cc/

New on STN

May 2019

Second 2019 update to Emtree(TM) now available on STN(R)

April 2019

New legal status codes for US patent applications and granted patents in INPADOC

April 2019

Updates in database World Surface Coatings Abstracts (file WSCA) have resumed

Meet us at

Bund Deutscher Patentanwälte - Herbstseminar, 10.-11.Okt, Dresden
EPOPIC 2019 - EPO Patent Information Conference, 29.-30. Oct, Bukarest
IP-Service World, 25.-26. Nov, Munich

STN User Meetings

Essen, 09.10.2019
Hamburg, 23.10.2019
Milano, 23.10.2019

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Helpdesk

The experienced searchers and scientists from our help desk provide expert assistance free of charge. They will be happy to answer your questions about the STN command language, on how to develop effective search strategies,on database content topics, questions about accessing STN, and many more. There are also a number of STN representatives available around the world who offer similar support and service in your language.

 

Users in Europe should contact STN INTERNATIONAL - FIZ Karlsruhe at: 
Phone:  (+49) 7247 808555
If the help desk phones are busy, you will be automatically connected to our voice mail service, where you can leave a message. We will reply as soon as possible.
Fax: (+49) 7247 808259
E-mail: helpdesk(at)fiz-karlsruhe(dot)de or feedback form

Helpdesk hours of operation are from:
8:30 a.m. - 5.00 p.m. (CET) Monday - Friday 

 

Users in North America should contact STN INTERNATIONAL - CAS Customer Center at:
(+1) 8007534227 (North America)
(+1) 6144473700 (outside North America)
Option 2 (8 a.m. - 6 p.m.): General information or account-related questions
Option 3 (8 a.m. - 8 p.m.): Assistance with search strategies, database content or using a product
Option 4 (8 a.m. - 6 p.m.): Technical assistance with software setup, installation and configuration
E-mail: help(at)cas(dot)org

Helpdesk hours of operation are from:
8:00 a.m. - 8.00 p.m. (U.S. Eastern Time) Monday - Friday 

 

Users in Japan should contact JAICI (Japan Association for International Chemical Information) STN Japan
Phone: (+81) 359783601 (Technical Service)
(+81) 359783621 (Customer Care)
Fax: (+81) 359783600
Helpdesk Page

 

FIZ Karlsruhe Helpdesk